Privacy Policy

Last updated: October 29, 2025

1. Introduction

Impact View ("we," "our," or "us") operates LunchLens, a school meal compliance tracking system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

We are committed to protecting the privacy and security of students, school staff, and district administrators. This policy complies with FERPA (Family Educational Rights and Privacy Act) and applicable state privacy laws.

2. Information We Collect

2.1 School and District Information

  • School district name and contact information
  • Staff member names and email addresses
  • School meal program details
  • Menu information and nutritional data

2.2 Meal Tray Images

LunchLens captures images of meal trays for compliance verification purposes. These images:

  • Are taken anonymously without student identification
  • Focus solely on meal contents, not individuals
  • Are processed using AI vision technology
  • Are stored securely with encryption
  • Can be deleted upon request

2.3 Usage Data

  • Compliance reports and statistics
  • System usage logs and timestamps
  • Device and browser information
  • IP addresses (anonymized after 30 days)

3. How We Use Your Information

We use collected information to:

  • Verify USDA meal pattern compliance
  • Generate compliance reports and documentation
  • Provide technical support and customer service
  • Improve our AI detection algorithms
  • Maintain system security and prevent fraud
  • Comply with legal obligations and regulatory requirements

4. Data Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data transmission
  • AES-256 encryption for stored data
  • Regular security audits and penetration testing
  • Multi-factor authentication for user accounts
  • Role-based access controls
  • Automated backup systems
  • 24/7 security monitoring

5. Data Sharing and Disclosure

We do not sell, trade, or rent your data. We may share information only in these circumstances:

  • With your consent: When you explicitly authorize data sharing
  • Service providers: Third-party vendors who assist in operating our service (under strict confidentiality agreements)
  • Legal requirements: When required by law, court order, or government regulation
  • State agencies: USDA or state child nutrition agencies for compliance verification purposes

6. Student Privacy Protection

LunchLens is designed with student privacy as a core principle:

  • No personally identifiable student information is collected
  • Meal tray images are captured anonymously
  • No facial recognition technology is used
  • Data cannot be linked to individual students
  • Complies with FERPA and COPPA regulations

7. Data Retention

We retain data for the following periods:

  • Meal tray images: 3 years (for administrative review purposes)
  • Compliance reports: 5 years (as required by USDA)
  • User account data: Duration of active subscription plus 90 days
  • Usage logs: 12 months

Upon request, school districts may request early deletion of their data, except where retention is required by law.

8. Your Rights

You have the right to:

  • Access your data and request copies
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Export your data in a portable format
  • Opt-out of non-essential data collection
  • Withdraw consent at any time

9. Cookies and Tracking

LunchLens uses minimal essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • System functionality and preferences

We do not use cookies for advertising or third-party tracking purposes.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email to registered users at least 30 days before taking effect. Continued use of LunchLens after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or concerns, contact us at:

Impact View

Email: privacy@impactview.com

Address: [Your Address]

Phone: [Your Phone Number]